The Travel Designers Privacy Policy
Our contact details
Name: The Travel Designers C/o
Address: 18-20 Prospect Pl,
Welwyn
AL6 9EN
Phone Number: 07426 560 413
E-mail: nick@offbroadwaytravel.com
The type of personal information we collect
We currently collect and process the following information:
· Personal identifiers, contacts and characteristics
· Name
· Address
· Date of Birth
· Contact Number
In case of Confirmed bookings we also collect
Emergency Contact Name and Contact Details whilst you are on Holiday
On Certain Bookings we have to collect your Passport Details and Nationality
How we get the personal information and why we have it
All of the personal information we process is provided to us directly by you for one of the following reasons:
To administer your holiday booking
We use the information that you have given us in order to
Administer your holiday booing and to provide you with further holiday offers
We may share this information with your Tour Operator or Airline in order to process your booking and with our payments team to process your payments.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting NicholasMcKay on 07426 560 413 or by email at nick@offbroadwaytravel.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We need it to perform a task.
(e) We have a legitimate interest.
How we store your personal information
Your information is securely stored on our computer system
We keep all your personal information for 10 years We will then dispose your information by securely deleting it from our systems
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at nick@offbroadwaytravel.com if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at
The Travel Designers C/O
18-20 Prospect Pl,
Welwyn
AL6 9EN
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk